Privacy Policy

Pixelate Agency (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains the information we collect through pixelate.agency (the “Website”) and how we use and share it.

Capitalized terms not defined here have the meanings given in our Terms of Use. This Privacy Policy is part of, and incorporated into, the Terms of Use located at /terms/.

By accessing or using the Website, you acknowledge the collection, use, and disclosure practices described in this Policy. If you do not agree, please do not use the Website or submit information to us.

Personal Information. “Personal Information” is information that identifies you, relates to you, describes you, or could reasonably be linked to you. We may collect Personal Information when you:

• Contact us (for example, by email), including your name, email address, company, and the contents of your message
• Request information or services

Usage and Device Information. When you visit the Website, we (and our service providers) may automatically collect information such as:

• IP address, browser type, device type, operating system, and approximate location (city/state)
• Pages viewed, time spent, referring/exit pages, and general interaction data

Aggregated / De-Identified Information. We may create aggregated or de-identified information that cannot reasonably be used to identify you, and use it for analytics and improving the Website.

We may use Personal Information and other information to:

• Respond to inquiries and communicate with you
• Provide the Website and requested information
• Operate, maintain, protect, and improve the Website
• Understand performance and measure traffic and engagement
• Prevent fraud, abuse, spam, and security incidents
• Comply with legal obligations and enforce our Terms

We do not sell your Personal Information. We may share information as follows:

• Service providers (hosting, analytics, security, and related vendors) who process data on our behalf
• Legal and safety where required by law or to protect rights, safety, and security
• Business transactions in connection with a merger, acquisition, financing, reorganization, or sale of assets

When we share information with service providers, we require them to use it only for providing services to us and to protect it.

We (and our service providers) may use cookies and similar technologies to operate the Website and understand usage. Cookies are small files stored on your device. Some cookies are session-based (expire when you close your browser); others are persistent (remain until deleted).

We may use analytics services (for example, to measure traffic and improve the Website). These tools may collect information such as pages visited, time on site, device/browser details, and general interaction patterns.

Your control: You can usually manage cookies through your browser settings, including blocking or deleting cookies. Note that disabling cookies may affect certain site functionality.

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Policy, including responding to you, providing the Website, complying with legal obligations, and enforcing our rights. Retention periods can vary depending on the type of information and why it was collected.

• Access and updates: You may request access to, correction of, or deletion of certain Personal Information by contacting us.
• Communications: If you receive marketing emails from us, you can opt out by following the unsubscribe instructions (if provided) or contacting us.
• Cookies: You can manage cookies in your browser settings.

We may need to verify your request, and certain exceptions may apply (for example, where retention is required by law).

We use reasonable administrative, technical, and physical safeguards designed to protect information. No security system is perfect, and we cannot guarantee absolute security.

The Website is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided Personal Information, contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Your continued use of the Website after changes means you accept the updated Policy.

Questions about this Privacy Policy? Contact us at hello@pixelate.agency.